Type of Sequencing : MNT
Sequencer : 4.6 SP1
OS : Win7(x 64)
Prerequisites:
- Adobe AIR
Issue : 1) When the shortcut is launched i get the below following error:
2) The application launches but the Add group button when clicked doesn't behave as expected:
Solution : Don't launch the application during capturing and configuration phase. If the application is launched it creates some user specific folders and files under CSIDL_APPDATA\Adobe\AIR\ELS\com.snippely.XXXXX and CSIDL_APPDATA\com.snippely.XXXXX which will make the application not to launch for any other users.If the application is launched during capturing phase or configuration phase make sure you delete these two folders.
The application worked totally fine after these two folders were deleted.
Sequencer : 4.6 SP1
OS : Win7(x 64)
Prerequisites:
- Adobe AIR
Issue : 1) When the shortcut is launched i get the below following error:
2) The application launches but the Add group button when clicked doesn't behave as expected:
Solution : Don't launch the application during capturing and configuration phase. If the application is launched it creates some user specific folders and files under CSIDL_APPDATA\Adobe\AIR\ELS\com.snippely.XXXXX and CSIDL_APPDATA\com.snippely.XXXXX which will make the application not to launch for any other users.If the application is launched during capturing phase or configuration phase make sure you delete these two folders.
The application worked totally fine after these two folders were deleted.
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