Monday, January 28, 2013

Sequencing Attachmate KEA 4.23

Type of Sequencing : VFS
Sequencer : 4.6 SP1
OS : Win7(x64)

Issue : 1) KEA! shortcut throws the below following error when launched :

2) KEA! Installation document shortcut and KEA! help file shortcut throws an error which says "C:\PROGRA~1\KEA\setup.log not found".

3) KEA! help file shortcut opens blank.

Solution : 1) Perform VFS sequencing to solve the error.

2) Edit the parameters for both the shortcuts:

 Old Parameter : C:\PROGRA~1\KEA\setup.log
 Modified Parameter : C:\Program files\KEA\setup.log

3) Help file formats are not supported on a 64 bit Windows 7 machine henceforth we need to make sure the patch from Microsoft is already installed on the sequencing machine ( Prior to sequencing Attachmate KEA), the same should be taken care on the Client machine as well.

The patch can be downloaded from the below location :

No comments:

Post a Comment