Type of Sequencing : VFS
Sequencer : 4.6 SP1
OS : Win7(x64)
Issue : 1) KEA! shortcut throws the below following error when launched :
2) KEA! Installation document shortcut and KEA! help file shortcut throws an error which says "C:\PROGRA~1\KEA\setup.log not found".
3) KEA! help file shortcut opens blank.
Solution : 1) Perform VFS sequencing to solve the error.
2) Edit the parameters for both the shortcuts:
Old Parameter : C:\PROGRA~1\KEA\setup.log
Modified Parameter : C:\Program files\KEA\setup.log
3) Help file formats are not supported on a 64 bit Windows 7 machine henceforth we need to make sure the patch from Microsoft is already installed on the sequencing machine ( Prior to sequencing Attachmate KEA), the same should be taken care on the Client machine as well.
The patch can be downloaded from the below location :
http://www.microsoft.com/en-us/download/details.aspx?id=91&hash=k3S0HgDKwS1bh0pH%2br0DfKfALygOCAX5IENBbA6zyxyf8LgOizs3EQygUIWRB9CvTHkIdRb2gzqXlAB2enSU8w%3d%3d
Sequencer : 4.6 SP1
OS : Win7(x64)
Issue : 1) KEA! shortcut throws the below following error when launched :
2) KEA! Installation document shortcut and KEA! help file shortcut throws an error which says "C:\PROGRA~1\KEA\setup.log not found".
3) KEA! help file shortcut opens blank.
Solution : 1) Perform VFS sequencing to solve the error.
2) Edit the parameters for both the shortcuts:
Modified Parameter : C:\Program files\KEA\setup.log
3) Help file formats are not supported on a 64 bit Windows 7 machine henceforth we need to make sure the patch from Microsoft is already installed on the sequencing machine ( Prior to sequencing Attachmate KEA), the same should be taken care on the Client machine as well.
The patch can be downloaded from the below location :
http://www.microsoft.com/en-us/download/details.aspx?id=91&hash=k3S0HgDKwS1bh0pH%2br0DfKfALygOCAX5IENBbA6zyxyf8LgOizs3EQygUIWRB9CvTHkIdRb2gzqXlAB2enSU8w%3d%3d
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