Sequencing Zarafa Outlook Client 7.1.3.40304

Type of Sequencing : MNT
Sequencer : 4.6 SP2
OS : Win7(x64)

Prerequisites :
- Office 2007 and above versions.

Issue : The application fails to get installed during the monitoring phase.

Solution : Use 4.6 SP1 for capturing, it seems to be a kind of a bug in SP2.

Sequencing Attachmate KEA 4.23

Type of Sequencing : VFS
Sequencer : 4.6 SP1
OS : Win7(x64)

Issue : 1) KEA! shortcut throws the below following error when launched :

2) KEA! Installation document shortcut and KEA! help file shortcut throws an error which says "C:\PROGRA~1\KEA\setup.log not found".

3) KEA! help file shortcut opens blank.

Solution : 1) Perform VFS sequencing to solve the error.

2) Edit the parameters for both the shortcuts:

 Old Parameter : C:\PROGRA~1\KEA\setup.log
 Modified Parameter : C:\Program files\KEA\setup.log

3) Help file formats are not supported on a 64 bit Windows 7 machine henceforth we need to make sure the patch from Microsoft is already installed on the sequencing machine ( Prior to sequencing Attachmate KEA), the same should be taken care on the Client machine as well.

The patch can be downloaded from the below location :
http://www.microsoft.com/en-us/download/details.aspx?id=91&hash=k3S0HgDKwS1bh0pH%2br0DfKfALygOCAX5IENBbA6zyxyf8LgOizs3EQygUIWRB9CvTHkIdRb2gzqXlAB2enSU8w%3d%3d

Sequencing IBM SPSS Amos 21

Type of Sequencing : MNT
Sequencer : 4.6 SP1
OS : Win7(x64)

Prerequisites:
- .Net Framework 4.0

Issue : 1 ) "Amos Graphics" shortcut launches fine, but when we try to access File->Browse Path Diagrams we get the below following error:

2)  "Text Output" shortcut throws the below following window when a html file is opened.

Solution : The application source media when installed on Win7 64 bit OS has the similar problem as the above two modules are not supported on a 64 bit machine. The best solution is to Sequence the application on a WinXP machine and then publish on a Win 7 64 bit machine. All modules work fine with this solution :-).

Note : If the Prerequisites is not present on the client machine then you may end up in getting terminology.xml not found error.

Sequencing Sibelius 7

Type of Sequencing : MNT
Sequencer : 4.6 SP1
OS : Win7(x64)

Issue : The application throws an error during installation as it looks to access sftldr_wow64.dll.

Solution : Before beginning monitoring phase, open cmd as Admin and then run the below following command :

bcdedit.exe/set {current} nx AlwaysOff

The above command disables DEP on the sequencing machine.

Sequencing Snippely 1.1

Type of Sequencing : MNT
Sequencer : 4.6 SP1
OS : Win7(x 64)

Prerequisites:
- Adobe AIR

Issue : 1) When the shortcut is launched i get the below following error:

2) The application launches but the Add group button when clicked doesn't behave as expected:

Solution : Don't launch the application during capturing and configuration phase. If the application is launched it creates some user specific folders and files under CSIDL_APPDATA\Adobe\AIR\ELS\com.snippely.XXXXX and CSIDL_APPDATA\com.snippely.XXXXX which will make the application not to launch for any other users.If the application is launched during capturing phase or configuration phase make sure you delete these two folders.
The application worked totally fine after these two folders were deleted.

Sequencing Adobe Lightroom 4.3

Type of Sequencing : MNT
Sequencer : 4.6 SP1
OS : Win7(x 64)

Issue : Application launches with a catalog window every time when it is launched in user mode.

Actual source media when installed and tested does prompt for the above window but only once as it will be  looking to save configuration files gets under C:\Users\MyID\Pictures\Lightroom. but this behavior is not same for the sequenced app in user mode as the above window gets popped up every time the user launches the shortcut of the application.

Solution : Don't launch the application shortcut during configuration phase and uncheck security descriptors.

Note : If application is launched during configuration phase the user name used for sequencing will be captured and the same will be displayed on client machine regardless of the user logged in.

Sequencing Adobe Captivate 6

Type of Sequencing : MNT
Sequencer : 4.6 SP1
OS : Win7(x 64)

Issue : When Adobe Media Encoder CS6 shortcut is closed the application throws an error in user mode as shown below :

Reason :  When the application is closed from user account it looks to create 2 xml files under c:/users/myusername_adminaccountusedforinstalling/appdata/roaming/Adobe/adobe media encoder/6.0 on the local machine.

 Solution :  Uncheck security descriptors and add the folder structure inside the virtual bubble and mark as "override".

Sequencing PrintScreen 4.7

Type of Sequencing : MNT
Sequencer : 4.6 SP1
OS : Win7(x 64)


Issue : 1) We had an issue when printing an image from the virtualized PrintScreen and the application was throwing an error as shown below :

2) The users wanted to start the PrintScreen process automatically when logged-in and not by launching the shortcut everytime they login as the hot keys of the keyboard work only when the process is running.

Solution : 1) Register the PrintScreen.dll in the bubble within an OSD as shown below:

<SCRIPT EVENT="LAUNCH" TIMING="PRE" WAIT="FALSE" PROTECT="TRUE" EXTERN="TRUE">
<SCRIPTBODY>regsvr32 %SFT_MNT%\Print Screen\Print Screen.dll /s</SCRIPTBODY>
</SCRIPT>

Remove EXTERN=TRUE if its a 32 bit dll

Note : When setting the EXTERN parameter to TRUE scripts are executed from a 64bit command prompt.

2) Add a shortcut in startup.

Sequencing AgileAgenda

Type of Sequencing : MNT
Sequencer : 4.6 SP1
OS : Win7(x 64)

Prerequisites:
- Adobe AIR

Issue : .sch file extension will not be captured during sequencing as the Operating System has already an in-built application to open such files. .sch file extension should always open from AgileAgenda application but when installed on client machine and launched it opens with Schedule + as shown below:

Solution : Open the packaged app in sequencer and add the file association as shown below:

Note : Proper sequencing procedures should be followed to make the application work fine or you end up in getting a lot of issues.